What is your Shipping policy?
We have free tracked shipping for local Singapore orders once an order reaches S$80 (after any discount codes). For orders below S$80, a delivery fee will be applicable.
All orders are fulfilled via J&T Express, SingPost or Qxpress. A tracking number will be provided to your email once your order purchase is confirmed.
How long does it take for me to receive my parcel after I place an order?
For tracked mail (Singapore), it will take between 1-4 working days for the parcel to reach you. Note that the length of time also depends on the products which are ordered, some of which might require a longer processing time due to customizations. Nevertheless, we strive to fulfil all orders as soon as we receive them.
Note that the above are best estimates and may vary depending on festive periods.
Do you offer international shipping outside of Singapore, US and UK?
Unfortunately, currently we do not offer international shipping.
Where do we ship from?
All orders are processed and shipped by either J&T Express, SingPost or Qxpress, depending on the choice of delivery service upon checkout. Please do kindly note that shipments may be delayed due to public holidays, local customs administration and other unforeseen circumstances.
How can I track my order?
You will receive an email with the tracking ID of your items after your purchase. Please allow some time for the delivery service website to reflect the status of your order. This could take up to a couple of hours after you receive the delivery confirmation email from us.